Discover More in Our FAQs
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We create intentional coffee and handcrafted goods — rooted in tradition, made for modern living.
Have questions about your order, shipping, or our products?
Find answers here or reach out to us directly
How long does shipping take?
How long does shipping take?
Orders are processed within 24–48 hours.
Delivery typically takes 3–5 business days, depending on your location.
We also offer express shipping for orders placed before noon.
Do you offer international shipping?
Do you offer international shipping?
Yes — we ship worldwide. 🌎
Shipping rates and delivery times vary by destination and carrier.
How are your products packaged?
How are your products packaged?
All orders are thoughtfully packed to protect your items and provide a warm unboxing experience.
Our artisan pieces and coffee bags ship securely and eco-consciously.
What payment methods do you accept?
What payment methods do you accept?
We accept major credit/debit cards, digital wallets, and secure online payments.
All transactions are encrypted and protected.
How fresh is your coffee?
How fresh is your coffee?
Our coffee is fresh-roasted in small batches, ensuring peak flavor and aroma when it arrives to you.
Can I buy wholesale or bulk?
Can I buy wholesale or bulk?
Yes — we offer wholesale coffee programs and bulk ordering for cafés, hotels, and corporate gifting.
Fill out our wholesale form or contact us directly.
Do artisan pieces vary?
Do artisan pieces vary?
Absolutely — each handcrafted piece is one-of-a-kind.
Small variations in color and texture are part of its story and authenticity.
